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The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results - by actually creating a company culture that values happiness - and then delivers on it, including: paying brand new employees 2,000 dollars to quit, making customer service the responsibilityof the entire company - ]not just a department, focusing on company culture as the no.1 priority, applying research from the science of happiness to running a business, helping employees grow - both personally and professionally and seeking to change the world.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life. Fast, ]paced and down to earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success and how by concentrating on the happiness of those around you, you can dramatically increase your own.

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Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness - and then delivers on it.

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úPay brand-new employees $2,000 to quit
úMake customer service the responsibility of the entire company-not just a department
úFocus on company culture as the no.1 priority
úApply research from the science of happiness to running a business
úHelp employees grow-both personally and professionally
úSeek to change the world
úOh, and make money too . . . Sound crazy? It´s all standard operating procedure at Zappos, the online retailer that´s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine´s annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

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"In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness."-Gretchen Rubin, author of The Happiness Project

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