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Improving the quality of care requires more committed people and improved services. The payment option has worked in many health institutions till now, and this study aims to explore the option of User Charges in a Government Hospital to help raise funds. It aims to find out, whether, in order to get improved quality of services, the beneficiaries are ready to pay at least a minimal amount, which will help to decrease the financial burden on the government. If user charges somehow dissuade richer sections from using public facilities, they may help the poor to obtain better access to subsidized public facilities. If these steps can be combined with fee exemption schemes for the poor, then there is a real potential for the poor to benefit from improved quality care facilitated by revenues from user fees.

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She is Associate Professor, Department of Preventive and Social Medicine, Medical College, Baroda. Has experience in research and report writing. She is trained in Gender Equality, Qualitative And Quantitative Research Methodologies, Epidemiology and an expert in article writing.

MBBS.DPH.CIH. PGDHM. PGDNM.Presently working as Tutor, PSM Dept., Medical College, Baroda.Have 7 publications as co-author and one as author.Interested in topics on Medical Research, Epidemiology and Biostatistics and its application in public health. This study is one such endeavour that helps to know the patients perceptions on user charges.

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