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Human and organizational factors have a substantial impact on the performance of planning and scheduling processes. In this book, the state-of-the-art in this area is discussed by experts from a wide variety of engineering and social science disciplines.

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Introduction.- Decision Making in Planning and Scheduling.- The Interconnectivity of Planning and Shop Floor: Case Description and Relocation Analysis.- The Unsung Contribution of Production Planners and Schedulers at Production and Sales Interfaces.- Collaborative Planning in Supply Chains.- Measuring Supply Chain Performance.- Planning Information Processing Along the Supply-Chain.- The Planning Bullwhip.- Product Centric Organization of After-Sales Supply Chain Planning and Control.- Building Decision Support Systems for Acceptance.- Design of Scheduling Algorithms.- A Comparison of Task Analysis Methods for Planning and Scheduling.- Allocating Functions to Human and Algorithm in Scheduling.- Design of Scheduling Algorithms.-Case Study: Advanced Decision Support for Train Shunting Scheduling.- An Open Source Encyclopedia and Debating Instrument for Planning Terms: The Hopsopedia.- A Sample of Hopsopedia Term Descriptions.

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Jan. C. Fransoo: Full Professor of Operations Planning and Control at Technical University Eindhoven, NetherlandsToni Waefler: Professor at the University of Applied Science, Olten, SwitzerlandJohn Wilson: Professor of Human Factors in the School of Mechanical, Materials and Manufacturing Engineering. He was founder and first Director of the University´ s Institute for Occupational Ergonomics.

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